Privacy Policy
Effective Date: June 18, 2025
Welcome to William Millwork (“we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website or services — including any communications by phone, email, or SMS.
Information We Collect
Personal Information
When you visit our site, contact us, or request a service, we may collect information such as:
Name
Email address
Phone number
Address
Project details or inquiries
This information is collected when you voluntarily submit it via web forms, quote requests, phone calls, or by opting in to receive messages from us.
How We Use Your Information
We may use your personal information to:
Communicate with you regarding services, estimates, and consultations
Respond to questions, inquiries, or service requests
Provide updates, confirmations, or promotional messages (when consent is given)
Improve the content, layout, and functionality of our website
Analyze general usage to enhance user experience
Sharing of Personal Information
We do not sell, rent, or trade your personal data. We only share your information in the following limited cases:
Service Partners: We may work with trusted third-party service providers (e.g. email, SMS delivery platforms) strictly to deliver and enhance our services. These providers are contractually obligated to keep your information secure and confidential.
Legal Requirements: We may disclose your information if required by law or to protect our rights, safety, users, or the public.
SMS Consent & Data Use
We obtain explicit opt-in consent before sending SMS communications.
Mobile data, including phone numbers and opt-in information, is never shared with third parties or affiliates for marketing or promotional use.
SMS opt-in data and consent are never sold or traded.
Your Choices
You are in control of your information:
Access & Edits: You can request access to or corrections of your personal data by contacting us directly.
Unsubscribe: You may opt out of promotional emails or SMS at any time.
Text STOP to unsubscribe from SMS communications
Text HELP for support or assistance
Data Security
We implement commercially reasonable security measures to protect your personal data. While we do our best to safeguard your information, no system can be guaranteed 100% secure.
Children’s Privacy
William Millwork services are intended for individuals aged 18 and older. We do not knowingly collect or retain personal data from anyone under 18 years of age. If you believe a child has submitted personal information, please contact us so we can promptly delete it.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in operations or applicable laws. Updates will be posted on our website with the revised effective date.
Contact Us
If you have questions or concerns about how we handle your information, feel free to reach out:
William Millwork
307 Edgeley Blvd #8, Vaughan, ON L4K 3Z4
Email: info@williammillwork.ca
Phone: +1 (548) 490-3616